Feature Request Response Template

Prompt preview

Write a reply to Tom about their feature request: dark mode for the dashboard Their use case: Works night shifts and finds the white screen hard on the eyes. It's not planned yet. Say I've logged it with their use case for the product team, explain that votes and real examples shape priorities, and set honest expectations. Thank them for the detail, and never imply a release date. I work in customer support at [Company], which makes [Product]. Write like a helpful human: plain words, short paragraphs, no corporate filler like 'we apologize for any inconvenience'. Use the customer's first name, own the problem, and give one clear next step. Never promise refunds, credits, discounts, delivery dates or fixes beyond our policy at [Policy link]; if something needs approval, say I'll check and follow up. Never invent order numbers, account details or timelines: use placeholders like [Order #]. Sign off as [Agent name], [Company] Support.