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Process Improvement Proposal

Make the case for fixing a broken process, with the current cost and the expected gain.

Prompt preview

Write a process improvement proposal for Head of Operations. The process: Monthly invoice reconciliation What's wrong with it today: Done by hand in three spreadsheets; errors found in 1 of 10 invoices; takes until the 8th of each month. Current cost: about 12 hours a week across the team. My proposed change: Use the accounting tool's bank feed matching and a single exceptions sheet. Structure: problem, evidence, proposed change, expected benefit (time, cost, errors), effort and cost to implement, risks, a pilot plan and the decision needed. Include two alternatives I didn't pick and why. I'm a project manager. Use these placeholders where needed: [Project name], [Team], [Sponsor], [My name]. My readers are busy stakeholders who skim. Lead with the status or the decision needed, then the detail. Flag risks and slips plainly, with an owner and a date, and never soften bad news into vague language. Use short sentences and bullet points, no corporate filler like 'synergy' or 'circle back', and never invent numbers, dates or names I didn't give you.

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