Replies to Social Media Comments
On-brand replies to a batch of comments, including the tricky ones.
Prompt preview
Write replies to these comments on our Instagram post. The post was about: our new oat milk latte Comments (one per line): Is it vegan? Tried it today, so good! Why is it $1 more than regular milk?? For each comment give a reply under 40 words. Answer questions directly, thank compliments specifically, and for complaints apologize once and move to DMs. If a comment is spam or abuse, say "hide, don't reply" instead. Brand: [Brand name], [what we sell or do] for [target audience]. Voice: [three adjectives, e.g. warm, direct, a little nerdy]. Words we use: [list]. Words we never use: [list, e.g. synergy, game-changer, unlock]. Emoji policy: [none / at most one per post / matches the platform]. Never invent statistics, customer quotes, testimonials or partnerships, and flag anything that needs legal or client approval.